Representative, Field Service Job Details | Bombardier Use of Cookies Bombardier uses cookies to optimize your experience on this site and to offer you services and communications tailored to your interests. You can either accept all cookies (preferences, statistics and marketing) by clicking “Accept all cookies”, reject all cookies by clicking “Reject all cookies”, or click “Cookie Settings” to set your preferences. For more information, visit our Cookie Policy . Cookie Settings Reject All Cookies Accept All Cookies Press Tab to Move to Skip to Content Link Skip to main content Why Bombardier Our Company Our Benefits Events Event details Hiring Process FAQ Application Assistance (USA) Technical Support Apply Now Engineering Operations Mechanics and Technicians Procurement & Supply Chain Information Technology Business, Legal & Finance Internships & New Graduate Programs Language Deutsch (Deutschland) English (United States) Español (México) Français (Canada) Sign In Employee Login Why Bombardier Our Company Our Benefits Events Event details Hiring Process FAQ Application Assistance (USA) Technical Support Apply Now Engineering Operations Mechanics and Technicians Procurement & Supply Chain Information Technology Business, Legal & Finance Internships & New Graduate Programs Language Deutsch (Deutschland) English (United States) Español (México) Français (Canada) Sign In Employee Login Why Bombardier Our Company Our Benefits Events Event details Hiring Process FAQ Application Assistance (USA) Technical Support Apply Now Engineering Information Technology Aircraft Technicians, Quality, Methods, Pilots & Operations Procurement, Supply Chain & Logistic Business, Legal, Finance & HR/Training Sales, Marketing & Communications Strategy & Business Development Aircraft Scheduling & Planning, Aircraft Support Customer Support Management & Leadership Internships & New Graduate Programs Language Deutsch (Deutschland) English (United States) Español (México) Français (Canada) Sign In Employee Login Search by Keyword Search by Location   Clear Select how often (in days) to receive an alert: Create Alert × Select how often (in days) to receive an alert: Representative, Field Service Apply now » Date: Jul 1, 2025 Location: Richardson, TX, US, 75080 Company: Bombardier When applicable, Bombardier promotes flexible and hybrid work policies.   Why join us?   At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.   Bombardier’s Benefits Program   With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:  Insurance plans (Dental, medical, life insurance, disability, and more) Competitive base salary  Retirement savings plan  Employee Assistance Program Tele Health Program What are your contributions to the team? Provide guidance to our customers and facilitate the integration of Bombardier Business aircraft into the customer's operation in a safe, efficient and economic manner. Provide information and informal training on technical, operational, and logistical matters related to the aircraft's operation and maintenance to the customer.   Set priorities and effectively escalate technical and/or aircraft operational concerns within the Customer's organization and Bombardier.   Update Bombardier’s management of customer's key aircraft operational and maintenance concerns / issues. Identify areas of the customer’s operation or procedures suitable for improvement as related to the operation of Bombardier Business aircraft.   Influence customers to take action(s) recommended by Bombardier to improve performance / satisfaction with our products. Interface with the customer's organization at all levels. Be required to work with the Operator to help comply with local regulatory authorities. Provide reports in accordance with established requirements and schedule. Be required to lead and/or support Business Aircraft field teams as they carry out modification retrofits, product improvement installations, and damage repairs at the customers' facility or service centers. Understand and be able to effectively utilize Bombardier's internal (customer support / in-service related) processes. Build effective working partnerships across functional departments and key influencers within Bombardier to enhance the customer experience. Identify and escalate operator’s fleet repetitive issues with Bombardier Technical Services for consideration in product improvements. Be willing to travel to Service Facilities in order to oversee progress of any extensive troubleshooting or upon operator request. Share AW, SBs, and any other relevant documentation published by Bombardier with operator to highlight operational improvements as well as clarify their intent. Partake in customer meetings for fleet reliability reviews and other fleet operations reviews, as technical advisor.  How to thrive in this role? You must reside in the Eastern or Central Time Zone of the United States. You have at least 5 years of aviation maintenance experience. You have at least 2 years of experience with Bombardier products (Global 5000 / 6000 / 7500 series, Challenger 350, Challenger 650). You have strong aircraft troubleshooting skills. You have computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications. You have interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies. You have business writing skills necessary to create various reports and correspondence. You have the ability to travel.  You are an EASA or FAA licensed Airframe & Powerplant mechanic (an asset). Now that you can see yourself in this role, apply and join the Bombardier Team!    Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.    Job   Representative, Field Service  Primary Location BAC Dallas - Waterview  Organization   Bombardier Aerospace Corp  Shift   Employee Status Regular  Requisition   8223  Representative, Field Service  Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Apply now » Find similar jobs: Customer Support Cookie Policy Cookie Consent Manager Trademarks Privacy Statement Privacy CCPA Privacy - Mexico View All Jobs Top Jobs © Bombardier 2024 × Cookie Consent Manager Cookie Settings When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. 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