Project Manager Global Quality Project Manager Global Quality Nis, Serbia SpotLIGHT of the job With the aim of improving internal & external customer satisfaction, you will manage continuous improvement projects with high visibility and high impact, focusing on product and process improvements. Responsibilities Addresses escalated customer issues, driving the continuous improvement cycle Drives, directs, and motivates the project teams during planning and execution as well as managing the different projects through completion. Internal quality projects shall also be managed by the GQ Project Manager. Assume responsibility for major continuous improvement with high visibility and larger implications to the ZG P&L through full resolution of the problem. Identify issue resolution options and impact; develop a recommendation for the best course of action and assume responsibility for the execution. Take ownership for internal quality projects that might result from larger customer incidents and work with the organization on improvement projects and changes to prevent reoccurrences. Report on project progress and milestones, including set-up of agendas and minutes for project team meetings. Driving communications and follow-through on project meetings through cross functional teams Skills & Experience You have a higher degree (Bachelor, Master) in engineering, project & process management, or a comparable discipline. You have several years of relevant working experience, ideally in an international and technical environment Excellent understanding of the processes and requirements management You feel comfortable managing projects on tight timelines and under high customer visibility. Ready for business travels or visits to our HQ in Austria What we offer International company with family DNA Private Health Insurance Programs and benefits designed to support employees in balancing work and family responsibilities. Wide range of training programs designed to support personal and professional growth Social gatherings and community events designed to foster connection and collaboration among employees, because we shine as one. What matters to us We understand not only the power of the visible, but also the invisible. Like light, diversity is intangible, but it is perceptible. We value the uniqueness of every person and see this as a driver of innovation. Qualified applicants will be considered regardless of, for example, origin, skin color, gender, religion, age, sexual orientation, gender identity/expression or disability. As the contact person for this position, a great candidate experience is important to me! I will reach out to you within 7 days. Please inform me of any assistance you may need, so I can best support you throughout the hiring process. Talent Acquisition Partner Milos Mladenovic T +381 64 835 7708 Who we are At the Zumtobel Group, we are passionate about designing and producing light that empowers humans and brings architecture to life. We continuously push the boundaries in our search for perfection through timeless design, technical excellence and efficient performance. Through light, we create spaces that inspire. As we develop the next generation of lighting, we consider the wellbeing of people and nature. Our lighting is designed for our customers and their individual aspirations. We guide them into a new world of opportunities – as a group, and through all our individual brands, Thorn, Tridonic and Zumtobel. Learn more about our Group in our enlightening video - where WE LIVE LIGHT and thrive together! The result is a series of personal and authentic insights into our corporate culture - illustrated from different perspectives. Follow us: WE ARE PASSIONATE ABOUT LIGHT. We share a passion for light, creating aesthetic, functional, and sustainable lighting solutions that enhance quality of life. WE ARE EXCITED ABOUT CREATING INNOVATIVE LIGHTING SOLUTIONS FOR A SUSTAINABLE FUTURE. Sustainability and innovation drive everything we do — shaping a responsible, climate-neutral future. WE ARE INTERNATIONAL AND PERSONAL AT THE SAME TIME. While we have grown from a family business into a global organization, our collaborative spirit and familial culture remain integral to our identity. APPLY HERE