Bid & Quote Specialist (m/f/d) Bid & Quote Specialist (m/f/d) Belgrade, Serbia - Full Time SpotLIGHT of the job By joining our team as Bid & Quote Specialist , located in Belgrade , you will play an important role by supporting the local Sales team in the preparation and creation of bid proposals and standard quotes. You will be responsible for ensuring that customer expectations are met when delivering solutions to bid and quote inquiries. If you have a strong lighting or technical background in electrical business/electronics, with focus on products/technical characteristics, we encourage you to apply. With a commitment to innovation and personal growth, we offer a flexible work schedule, international collaboration, and opportunities for professional development. Responsibilities Managing end-to-end bid and quote process, from identifying opportunities to submitting winning proposals to ensure the team meets customer expectations and supports the overall sales growth strategy. Provide excellent telephone and email support to meet service levels and performance targets. Propose, check, and agree to the most appropriate commercial and technical offer based on sales and customer requests, within current business guidelines. Understand, interpret and communicate technical and commercial concepts in a way that is appropriate to each customer type. Generate technical and commercial information to support the bidding quotation process. Liaise with sales, lighting designers, and controls & systems teams to select appropriate products. Liaise with CPD, TPP, Order Management, and other internal teams where appropriate. Implementing, managing, and reporting KPIs to support the development of internal processes and to drive continuous improvement. Manage spare parts inquiries. Generate Custom Product Requests for Custom Product Development, including liaison with relevant factories and third-party suppliers to meet agreed service and quality levels and performance targets. Assist with any other reasonable ad hoc duties of a similar responsibility level as may be allocated to the role from time to time in pursuit of Department efficiency. Skills & Experience We encourage you to apply even if you do not meet all the requirements. Your motivation and potential matter more than perfection. University degree in electrical engineering, business administration or a comparable qualification. You have technical background in Lighting or strong technical background in electrical business/electronics, with focus on products/technical characteristics. Having a proven track record in a customer-facing role is essential. You have very good administrative and organizational skills with excellent understanding and experience with the sales processes. You have excellent communication skills with the ability to work collaboratively with colleagues and clients. SAP or similar systems experience is an advantage, as well as Salesforce CRM knowledge. Proficiency in MS Office applications is mandatory. Full professional proficiency in local language with very good verbal and written English language skills. What we offer A truly international team - work with colleagues from different countries and cultures! Hybrid & flexible work - flexible working schedule and possibility of working from home Employee well-being and family support programs – private health insurance and various initiatives to support families and parenting. Personal growth - training opportunities accessible internally and externally A company that values innovation - work in a forward-thinking environment where AI, social media, and digital trends shape our work. What matters to us We understand not only the power of the visible, but also the invisible. Like light, diversity is intangible, but it is perceptible. We value the uniqueness of every person and see this as a driver of innovation. Qualified applicants will be considered regardless of, for example, origin, skin color, gender, religion, age, sexual orientation, gender identity/expression or disability. As the contact person for this position, a great candidate experience is important to me! I will reach out to you within 7 days. Please inform me of any assistance you may need, so I can best support you throughout the hiring process. Talent Acquisition Partner Kristina Popovic Who we are At the Zumtobel Group, we are passionate about designing and producing light that empowers humans and brings architecture to life. We continuously push the boundaries in our search for perfection through timeless design, technical excellence and efficient performance. Through light, we create spaces that inspire. As we develop the next generation of lighting, we consider the wellbeing of people and nature. Our lighting is designed for our customers and their individual aspirations. We guide them into a new world of opportunities – as a group, and through all our individual brands, Thorn, Tridonic and Zumtobel. Learn more about our Group in our enlightening video - where WE LIVE LIGHT and thrive together! The result is a series of personal and authentic insights into our corporate culture - illustrated from different perspectives. Follow us: WE ARE PASSIONATE ABOUT LIGHT. We share a passion for light, creating aesthetic, functional, and sustainable lighting solutions that enhance quality of life. WE ARE EXCITED ABOUT CREATING INNOVATIVE LIGHTING SOLUTIONS FOR A SUSTAINABLE FUTURE. Sustainability and innovation drive everything we do — shaping a responsible, climate-neutral future. WE ARE INTERNATIONAL AND PERSONAL AT THE SAME TIME. While we have grown from a family business into a global organization, our collaborative spirit and familial culture remain integral to our identity. APPLY HERE